Store Policy
Customer Care
Thank you for choosing Lifetime Direct for your luxury product needs. We take pride in offering high-quality products and exceptional customer service. If you have any questions or concerns, please do not hesitate to reach out to us.
Contacting Us:
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Email: lifetimedirect@gmail.com
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Phone: (402) 202-7289
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Business Hours: M-F 4-8 PM Central
Our team is dedicated to ensuring that your shopping experience with us is a positive one. If you have any issues with your order, shipping, or product, please let us know and we will do our best to resolve the issue as quickly and efficiently as possible.
We understand that purchasing luxury products can be a significant investment, and we want you to feel confident and comfortable with your purchase. If you have any questions about our products, our team is always happy to provide you with additional information or assistance.
Thank you for choosing Lifetime Direct. We appreciate your business and look forward to serving you in the future.
Privacy & Safety
At Lifetime Direct, we are committed to protecting your privacy and ensuring the safety of your personal information. Here's what you need to know about our policies and procedures:
Information We Collect: When you make a purchase on our website, we collect the following information from you:
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Name
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Address
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Phone number
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Email address
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Payment information (which is processed securely through third-party payment processors)
We collect this information solely for the purpose of fulfilling your order and ensuring a smooth transaction. We do not share or sell your information to any third parties.
Data Collection: We use cookies to collect information about your browsing behavior on our website. This information is used to improve your user experience and personalize your shopping experience. We also use analytics tools to track website traffic and performance, but this data is collected anonymously and cannot be used to personally identify you.
Safety and Security: We take the safety and security of your personal information seriously. Our website is secured with SSL encryption to protect your data and prevent unauthorized access. We also use third-party banking to verify payment information and prevent fraud.
Contacting You: We will only contact you after your purchase has been completed successfully to confirm your order and provide you with any necessary information about shipping or delivery. We will never contact you for any other reason, unless you have specifically opted in to receive promotional emails or newsletters from us.
If you have any questions or concerns about our privacy and safety policies, please don't hesitate to contact us at lifetimedirect@gmail.com. Thank you for choosing Lifetime Direct for your luxury product needs!
Wholesale Inquiries
Thank you for your interest in carrying our luxury products in your retail store. We are excited to work with other retailers to bring our high-end watches, jewelry, and accessories to a wider audience. Here's what you need to know about our wholesale policies and procedures:
Minimum Order Quantities: We require a minimum order of $5,000 for all wholesale orders. This ensures that we can provide our luxury products at a competitive price point, while also maintaining our high standards of quality and craftsmanship.
Discounts: We offer discounts on bulk orders for our wholesale customers. Please contact us directly for more information about our discount structure and to discuss your specific needs.
Shipping: All wholesale orders are shipped via UPS/FedEx ground. Shipping costs will be calculated based on the size and weight of your order and your location. We will provide you with a shipping quote before you place your order, so you can plan accordingly.
Returns: We accept returns for defective or damaged products within X days of delivery. Please contact us directly if you have any issues with your order and we will work with you to resolve the issue as quickly as possible.
How to Order: To place a wholesale order, please contact us at lifetimedirect@gmail.com. We will provide you with a wholesale prices based on products you're interested in and answer any questions you may have about our products or policies.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments