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Frequently Asked Questions

  • What kind of products do you sell?
    We sell and source luxury watches, high-end jewelry, some designer items, and sell accessories related to watches and jewelry.
  • What is your return policy?
    Due to the nature of our business, we currently do not accept returns. However, if you have any issues with your purchase, please contact us and we will do our best to resolve the issue.
  • What is your shipping policy?
    We offer free shipping on most items to the CONUS. Delivery times vary depending on your location and the availability of the product.
  • Do you offer international shipping?
    At the moment, we do not offer international shipping.
  • How can I contact customer support?
    You can contact us via email at lifetimedirect@gmail.com or via any of the submission forms on our website.
  • How do I know if a product is authentic?
    We take authenticity very seriously and guarantee that all of our products are 100% authentic. We source our products from authorized dealers and trusted suppliers.
  • How do I cancel or change an order?
    If you need to cancel or change an order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that some orders may already be in transit and cannot be changed or canceled.

Additional Questions?

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